Estimates are valid for 90 days only. If the design, drawings, reliefs, number of words are changed, it will be re-estimated. All designs and drawings are the property of Simon Burns-Cox until full payment has been made. A deposit of 50% is required before work begins and is non-refundable. The balance of the fees is due before delivery and installation. If the client fails to make any payment by the due date, then without prejudice to any other right or remedy available to Simon Burns-Cox, he will be entitled to charge interest (both before and after any judgement) on the amount unpaid at the rate of 3 per cent per month calculated on a monthly basis until payment is made in full (a part of a month being treated as a full month for the purpose of calculating interest).
The client will sign a commission agreement before work begins. All contracts become binding from the point and date of the client signing the draft plan or agreeing via email.
The client will need to check the details of the order and the wording carefully. In particular, the spelling of names and the accuracy of the dates. This will be confirmed in writing before work begins. Simon Burns-Cox will not be held responsible for any errors found later unless the said errors differ from the signed draft layout. Any alterations required after the signed layout approval may be chargeable.
The stone is charged separately and paid for by the client. Stone may vary in colour and texture. Lead times can be 8 to 10 weeks or more depending on the type of stone required.
Simon Burns-Cox will help the client with the application process. The client will need to pay the application fee and costs directly to the cemetery.
Delivery and Installation are paid directly by the client. Simon Burns-Cox will help with the arrangements.
Simon Burns-Cox will endeavour to meet the order deadline but if completion of any work is delayed through unforeseen circumstances such as strikes, accidents, non-delivery of materials to the workshop or other force majeure a reasonable extension of time will be allowed. Time shall not be of the essence of the contract unless expressly agreed in writing by Simon Burns-Cox. He will, when possible, attempt to achieve client timescales but will not be liable to any form of compensation in any event.
The cancellation of an order will result in the loss of the deposit which is non-refundable. If the order is cancelled by Simon Burns-Cox, he will issue a full refund of monies paid.
Simon Burns-Cox will not enter into any negotiations regarding pricing or late deliveries caused by others.
All the content on the website is owned by or licensed by Simon Burns-Cox unless otherwise specified.
Simon Burns-Cox reserves the right to use any images taken of the work for publicity. If a client does not wish for the images to be used, this must be agreed in writing. Please note that Simon Burns-Cox cannot be held responsible for the content of external internet sites which may be reached by links from the website.